We have access to a live online chat, phone (+34 918339669) or you may also email us at email@example.com. If you send us an email with your height and your pant size we'll get in touch with you telling you the size that would fit you better.
Our sizes range from XS to XL but if there is still any doubts consult our sizing guide HERE. We also suggest you to be aware of your pant size and height, is very important for choosing the right size.
We’re headquartered in Spain but we ship worldwide.
Of course, we will try to do everything we can to make sure you feel comfortable with our products and services.
To return or exchange an item is easy, just follow the instructions found here.
Yes, when we ship your items we will send you a tracking number and through the carrier’s website you will be able to track the shipment.
It will depend on the shipping option you have chosen when you made your order:
Aqüe only sells products that are in perfect conditions. All of our products go through rigorous quality control tests; however, if you do receive an item with a tear or that is not the one you ordered, we ask that you please do not use it and that you get in contact with our Customer Service team at firstname.lastname@example.org
No, all of our swimsuits contain a double layer fabric and are tested right before they are put out for sale.
Yes, our material dries quickly.
We suggest that to extend the lifetime of your item you should not put it in the washing machine but rather wash it by hand.
You can come to our Showroom in Madrid: C/Canillas 2, 28002.
Our opening hours are: from 10:00 to 14:00 and 16:00 to 19:00.
Or visit any of these stores.
You can pick it up in our opening hours once you placed your order. We will keep it for you 20 days.
Yes, you can try and buy any products in a comfortable way in our Showroom.
Yes, you can even thou we recommend you to send us an email before to email@example.com
Yes, simply sign up to our Newsletter. You will receive information on the newest products and on updates to the blogs. (You’ll receive truly interesting content).
Once you have finished your purchase you should receive a confirmation email. In case you don’t receive it we suggest that you check your spam folder. If not, get in contact with our Customer Service team through: firstname.lastname@example.org. And we will respond as soon as possible.
Of course you can, just send us an email with your order number and the changes you would like to have and we will try to help as long as your order hasn’t been shipped yet.
We’ve made sure that you can securely make a payment through our site. We accept credit and debit cards (Visa, Mastercard, AmericanExpress) as well as Paypal.